Communicating with your builder

Better communication“Only he who does nothing makes a mistake. “  -French Proverb

While we can all dream about a house build that was mistake free, it’s not something that’s likely to happen to any of us. Mistakes happen – it’s just a fact of life it seems. But what really counts is how those mistakes are addressed.

When we noticed the issues surrounding the bifold doors and the frosted glass on the front door over the weekend, we made a point to try and call our site supervisor first thing Monday morning so he’d be aware of the error, and get a jump on fixing it. Come to find out, he got the jump on us. He already knew we were concerned about the mistake!

So how did he already know? The only logical explanation is that either he or the Metricon office are reading this blog (Hello!) and taking a proactive approach to the build. Initially this blog was intended to let my family and friends overseas follow alongside us in our adventure. But when we discovered that Metricon read their customer blogs (such as ours), we found their ability to respond quickly to our concerns increased significantly. Well done!

So, to all those who are in the process of building a home, I highly suggest documenting the progress and questions you may have surrounding the progress through a blog. Not only will it allow those around you to better understand what goes into the process of building a home, but it will allow your builder to understand your concerns and questions without persistent phone calls to the builder – something that can often do more harm than good as it disrupts both your day and theirs.

If there’s anyone out there that would like more information on how to start up a blog to document their progress, please don’t hesitate to contact me. I’m happy to help.

Until then…

About Stefan
Stefan is the regular writer for Megan & Stefan, and hails originally from San Diego, California. A resident of Australia since 2007, he write about his experiences living abroad, his love of photography, and documenting the process of building a house here in this sunburnt country he calls home. Feel free to drop him a line - he's always up for a chat.

Comments

  1. maja says:

    Good on ya guys!

  2. Lauren says:

    You’re right on the money Stefan, its a good idea all round!

  3. Shayne says:

    Hi Megan & Stefan,

    I’ve been following your blog since the early days of the build process and have literally (as in, this morning), signed off on the final Construction Drawings with Metricon to start our Laguna 36 here in Sydney. Funny I saw this post this morning as just an hour or so ago I was pondering the thought of starting a blog to document our build also ;)

    Not sure if I could tackle the set up of it, not to mention the maintenance the thought quickly left my head but now I am thinking more seriously about it!

    Thanks! I will be sure to let you know if I decide to go ahead!

    Shayne

  4. Stefan says:

    Hi Shayne,

    Congratulations on signing off on the construction drawings! Where in Sydney are you building? It’s all about to get pretty crazy (fun, but crazy)! Even using Blogspot would be a good idea – it’s less maintenance and easy to update. A lot of our neighbours have opted to go that route.

    Cheers,

    Stefan

  5. Kriss says:

    I think writing a blog can also be really cathartic too.

    But, as one of the ones overseas, I sure enjoy the updates and photos.

    Keep ‘em coming!
    Kriss

  6. Shayne says:

    Hi Stefan,

    We are building near Parramatta, doing a knock down rebuild on the block we have owned for 5 years now.

    Its been very exciting so far, seeing our little house (that served us very well but was far too small now we have a child!) demolished, and very busy finalising details, doing electricals and Studio M etc but now the block is sitting dormant and I just want to see some action!!

    Must say I am glad the bulk of the decision making is now behind me (still to choose tiling ) until closer to handover, as enjoyable as it has been it was also stressful at times and very time consuming ;)

    Your blog and others came in very handy when researching all those decisions!

    Thanks for the tip, I will check out Blogspot later today – I’m pretty keen to see if I can manage to blog, if nothing else but for my own records and for something to look back on once its all finished!

    Shayne

  7. Stefan says:

    Hi Shayne,

    Very exciting! Glad the blog helped. If we can assist with any questions you may have, please let us know.

    Cheers,

    Stefan

  8. Shayne says:

    Thanks Stefan, went to the block today and walked (more like squelched!) around in the peg out for our slab, which is due to be poured this coming week – if the rain stops : | …

    Am interested to see if we happen to have the same SS? I’m going to join HomeOne so I can stop lurking and start posting there too.

    Looking forward to your next post,

    Shayne

Trackbacks/Pingbacks

  1. […] Our site supervisor was the saving grace. He was the constant throughout the build process, always providing a reasonable outcome to any roadblock that we hit. He was especially helpful when it came to dealing with the bushfire […]

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