With most warranty issues resolved, and only minimal follow up work left, we are very close to putting our issues and concerns with Metricon behind us. Not a moment too soon either, as I am over having the tradesmen showing up just as we’ve got the baby to sleep, only to have him wake again.
We raised the issue around scratched glass in our windows and doors and, as of yesterday, all windows and doors have been replaced. All of these were the result of the cleaners that Metricon hired, using dull razors to scrape away the dark oak stain from the glass – something that ended up costing Metricon a pretty penny. It appears that this is a common issue in new homes too – a neighbour of ours who also built with Metricon had similar issues. He too had to fight to get these replaced. Frustrating, but a worthy battle to fight. We’ve even had a home here at Stonecutters Ridge that had to have ALL their tapware replaced, after the cleaners used an acidic cleaning solution that caused it all to rust.
So with warranty issues more or less behind us, we can start to look at other projects around the house. We’ve recently had retaining walls built in our front yard built (pictures forthcoming), and had plans drawn up for a veranda. There’s a lot to look forward to now!