We’re In!

Metricon Keys

Exactly 365 days after putting our deposit down with Metricon, we received our keys.

For those who have been reading on a regular basis, you probably wondered why the awkward two week absence from our regular blogging schedule. A lot had been up in the air with Metricon about dates and how handover was going to be handled but alas, it’s all history now.

Welcome to our new home.

I thought the build process was a whirlwind adventure. Moving in and getting all our services and extras (like a driveway, fencing, screens etc.) squared away is a whole different level. It almost feels like a full time job. The house looks great, and while there are a few outstanding issues that need to be resolved with Metricon, our site supervisor made the handover process effortless – ensuring that anything we find wrong with the house over the next 90 days will be attended to in a timely matter.

Unfortunately the head office doesn’t appear to want to address other concerns we’ve had in the same way. We are still attempting to get a refund for unused fill that was promised to be refunded. While this was promised to us verbally at the time of contract signing, and referenced many times through email during the build process, Metricon always stated it would be resolved at the end of the build process. Now finished, they are refusing to refund anything – stating it was never agreed upon and we were “putting words in their mouths”. I’ve received the General Manager’s contact details and intend on taking this further, but as a word of caution, be sure to get everything in writing.

I intend on writing a full review of our experience building with Metricon, but for now I’m going to continue to unpack, and enjoy our beautiful new home.

Talk soon.

About Stefan
Stefan is the regular writer for Megan & Stefan, and hails originally from San Diego, California. A resident of Australia since 2007, he write about his experiences living abroad, his love of photography, and documenting the process of building a house here in this sunburnt country he calls home. Feel free to drop him a line - he's always up for a chat.

Comments

  1. Shayne says:

    Oh I have been expecting this post any day!!

    Congratulations!!

    365 days – thats great going – we are a mere 3 weeks away from that ‘one year since we paid our fist deposit with Metricon’ and are still months away from completion!

    Cant wait to see photos of the finished product – enjoy your new home :)

  2. maja says:

    See you soon!

  3. Rachael says:

    Congratulations and enjoy!!

  4. Tim says:

    Congratulations guys, seemed to be a whirlwind fast build. Hope you settle things out satisfactorily, our experience is that once they have your money they’re not that interested in giving any of it back :(

    T&T

  5. Sandrine says:

    Congratulations! Must feel like the biggest relief to be in your new home for the first night. Very happy for you both,
    Thank you for your posts they have been a great read.
    We are waiting for our roof so a long way off, but know that it will be worth the wait.
    Looking forward to seeing your pics of the finished house.
    Dont make it too long, we can’t wait to see it :) he he

  6. Marlon says:

    Congratulations guys .. you finally passed the finish line .. House is looking great and cannot wait to see the inside too .. Enjoy your time in your brand-new beautiful home !!

  7. Inquirer says:

    Congrats guys!

  8. Howard says:

    That was wonderful news!

    Thankfully things turn out okay particularly with the fire door issues with council. Hopefully the issues with Metricon can be resolved but meantime enjoy your new home!

    I am sure your blogs would have helped a lot people who are building or are considering building. Well done guys!

  9. Kriss says:

    Congratulations!

  10. Helen M says:

    Fantastic…Home Sweet Home…it’s about time too.

    All that unnecessary drama with council and Metricon will now be far behind you.

    Enjoy your new family home and don’t forget to post lots of pictures as well, and who knows, now you have your home will we hear the pitter patter of little feet soon? !!!

    Congratulations guys,
    Helen M

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  1. […] to the hard work and determination of our site supervisor, we had handover before the 36 week deadline. Can’t ask for much more than […]

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